Here's what I'd like you to do, please. Let me buy a few OS X licenses for my own personal use. I'd use them to manage my parent's computers, my brother's MacBook Pro, and a few other machines. I'd also use the install to keep my skills fresh, to try stuff I can't at work, maybe even to extend the JSS in some weird and crazy ways.
See, I don't need to do a Jumpstart. I mean, I guess I could. You could send your rep out to my spare bedroom that I use as an office sometimes. My sister-in-law is staying with us right now so there might be some women's clothing around the room. But I can squeeze another chair in there.
More importantly, though, I've been through two Jumpstarts already. How many more does it take before you're convinced I can install the JSS and get it running?
Hey, here's another thought. What if I wanna start a small business doing Mac management as a SaaS? Not a lot a jumpstart can do for me there, is there?
One of your guys told me you insist on a Jumpstart to minimize the impact to your support teams. I guess the reasoning is that if a client goes through Jumpstart, they are more likely to be armed with the knowledge to help themselves.
Okay, cool. How's this, then: Give us the option to buy an unsupported version of the license. We can still get our self-help from the Jamfnation forums. We can also pay-per-incident for when we really need help.
C'mon, JAMF. Help the little guy out, willya?